When the request is submitted to TLScontact, we will send you a confirmation of acknowledging your request and will process or hand over your request to our Client without undue delay. Withdraw you may withdraw your consent, at any time, for the processing of your personal data for which you have provided consent by following the Subject Access request described in this Notice. Introduction TLScontact and TLS Contact Processing Services Limited, with share capital of NGN 10.000.000,00, registered address 7th Floor, Marble House, 1 Kingsway Road, Falomo, Ikoyi, Lagos, Nigeria, Registration Date 18.2.2014, Companies Register under number 1171732 (hereinafter "TLScontact", "we", "us", "our") is committed to protecting the privacy of the . Click here for more details. We will never sell your personal data or use it in any way without your direct knowledge. Government Authorities Analytics and Performance: these cookies are used to analyze the frequency of visits to our websites and what visitors do on our websites. TLScontact Lagos Phone Number Ikeja - +234 1 269 2188-92, 2615047 Fax: +234 1 261 5047 Website Login: https://uk.tlscontact.com/ng/los/index.php ADDRESS OF TLSCONTACT ABUJA Uk Visas Application Centre, Third Floor, EL-Yakub Building Beside Metro Plaza PLot 1129, Zakaria Maimalari Street, Central Business District, Abuja Personal details of people related to you: children, parents, spouse, personal details of inviting party etc. Kindly note that we reply to the inquires sent only in English. 16. These rights may be exercised in accordance with the conditions and procedures set out on the Website. Our websites also use Google Analytics, a service which transmits website traffic data to Google servers. Internet Explorer u ndrpre nga Microsoft m 15 qershor 2022 dhe nuk mbshtetet m. Cookie settings in Internet Explorer The type and categories of personal data that we collect is dependent on what service you are applying for. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. We will never sell your personal data or use it in any way without your direct knowledge. TLScontact aims to provide a first-class application experience. 2019 - 2023 TLScontact. Any software used in the provision of our site; Will never be used for any marketing purpose by the third party. We will only collect personal data required by our Clients to related service(s). This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. Cookie settings in Chrome My e-mail address * i.e. 22. We are not liable for business losses. Is stored for only as long as required to process service; 2. Perform our obligations under our mandate from our Clients; If you wish to contact UK Visas & Immigration with a question about your visa application, you can do so by phone or email. Rules about linking to our site If you already have an account, please login here. Introduction We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in herein above. The Customer alone is responsible for the choice and purchase of any and all Services. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. If you feel that we have failed to deliver to this standard in any part of your contact with us, we would like to hear from you. All rights reserved. We want to ensure you remain in control of your personal data. OVERSEAS TRANSFER OF YOUR PERSONAL DATA Any indirect or consequential loss or damage. We are not responsible for websites we link to Upgrade to experience the ultimate in convenience, comfort, and support for your application in a dedicated space with fewer queues. You can also exercise theses rights by contacting His Majestys Passport Office/UKVI when such rights relate to your application/service. visa application reception, data . Attention: Fraud Alert. Access the right to access your personal data, obtain a confirmation of your personal data we currently hold. The Services are provided and supplied for private use. 1.2. Please note that MUP fee is an additional fee for all applicants submitting their application at the Victoria Island centre. This step is mandatory in order to be able to register to your account. 18. Ju jeni duke prdorur Internet Explorer pr t par faqen ton t internetit. This amount has been decided in agreement with the General Consulate of Italy in Nigeria and corresponds to the different services provided by the TLScontact centre (i.e. Address: On the Website, the Customer selects the Services he or she wishes to order according to the following procedure: Promote any illegal activity; TLScontact will aim to respond to you within three business days, providing either a substantive response to your message or informing you of when you can expect to receive a substantive . We will only disclose personal data that is necessary to deliver the service. At TLScontact, we manage visa and consular services for government clients around the world. 6. 2.1. Provided we do this we will not be liable for delays caused by the event but if there is a risk of substantial delay you may contact us to end your contract with us and receive a refund for any Services you have paid for but not received. Your personal data may also be collected by TLScontact on its own behalf for the provision of specific services (not related to the aforementioned services), for its business needs and/or to ensure the security of its premises, employees and visitors. The service fee, mandatory for any visa application, is NGN 6,000.00 (payable only in NGN and by Credit/debit card (no cash accepted)). Will never be used for anything other than to process the requested service; Travelling to the UK
Save proof to the contrary, the data recorded in the TLScontact information system shall constitute proof of all transactions entered into with the Customer. Carry out further verification procedures in relation to your application/service; For any question as to such fees please consult the following link. Passport Collection
Third parties for legal reasons To contact us, please use our contact us form. To know which days and times our centre is open, please check our Address page. Please choose the Visa Application Centre where you would like to submit your application. 2.2. TLScontact makes every effort to answer your questions and accommodate your requests. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate. The current version of our Privacy notice will always be posted on our website. We strongly recommend you read their privacy notices too (including the information provided in the application forms). 4.1 The price is payable in full on the day the Customer books its appointment, in accordance with the procedure specified on the Website, by secure payment method: Please begin by selecting the country where you are applying from. 12. This should be the same Visa Application Centre as your appointment. Ju lutemi prdorni nj shfletues tjetr interneti. TLScontact is an official service provider to His Majesty Passport Office (referred to hereinafter as HMPO) and to the UK Visas & Immigration authority (referred to hereinafter as UKVI) for the purpose to ease the collection of your British passport application and/or your overseas British citizenship biometric enrolment (referred to hereinafter as OCBE). Changes to this Cookies Policy You will find the relevant information on the gov.uk website. We will use, store or otherwise process any of your personal data in accordance with the terms of this Privacy Notice, including but not limited to: In the event of a merger, sale, restructure, acquisition, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings); Please have your TLScontact reference number or passport number ready prior to speaking with one of . I will be able to opt-out of these communications at any time. Links to other sites 19. Select your country of residence and the country that you are visiting to be redirected to the correct page: I consent to receive satisfaction questionnaires by email for the purpose of helping to improve the services provided by TLScontact. Cookies Policy. We will always verify and validate any individuals claiming to be your representative before accepting any information about you. When purchasing goods or services from any of the businesses that our site links to, you will be entering into a contract with them (agreeing to their terms and conditions) and not with TLScontact. Any equipment or network or software owned or used by any third party. You should use your own virus protection software. You may not use our site: Important notice: Please be aware that the call centre is only for customers who are applying for a visa to Belgium. 5. Welcome to the centre of Lagos Victoria Island Your partner in Nigeria for all your visa applications to Italy ADDRESS & OPENING HOURS Your Visa Application Process Here are the mandatory steps to apply for a Schengen visa Attention: Fraud Alert. Enable you to track the progress of your application/service; ; This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty. Why does TLScontact use cookies? The Customer is required to read and understand these terms and conditions before placing an order for the Service. Log in to your TLScontact Account. 1. Who we are and how to contact us We are not responsible for viruses and you must not introduce them You also agree: TLScontact in its sole discretion, may change, amend, cancel or withdraw any or all of these terms and conditions at any time without any prior notice. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy. Furthermore, TLScontact shall retain all intellectual property rights in the photographs, presentations, studies, designs, models, prototypes, etc. We will only disclose personal data that is necessary to deliver the services concerned. For the best experience on our site, be sure to turn on Javascript in your browser. 7. Name Purpose Description Storage Period Designed to enhance your visa application experience. 8. 11. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. TLScontact companies Here are the mandatory steps to apply for a Schengen visa. The standards apply to each part of any Contribution as well as to its whole. HOW DO WE COLLECT YOUR PERSONAL DATA? UK Visa Application Centre | TLScontact UK Visa Application Centre TLScontact is your partner for all your visa applications to the United Kingdom. TLScontacts liability Please have your TLScontact reference number or passport number ready prior to speaking with one of our representatives. How you may use material on our site User-generated content is not approved by us If you need to travel urgently, please contact UKVI for assistance. Our call centre is available from Monday to Friday from 08:00 - 15:30. 2. 5. UK in Nigeria on Twitter: "Update on UK Visa Application. We may use your personal data to: Our Security Notice, which sets out information about security rules to be followed at our Application Centre; Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use. Be accurate (where it states facts); Our website is no different from other websites and uses cookies to function properly and make your browsing experience easier. 6.1.2. Third parties place the following cookie on TLScontact websites. 13. Payments made by the Customer will not be deemed final until TLScontact has actually received the amounts due. If you wish to complain about information and materials uploaded by other users please contact us. Loss of business opportunity, goodwill or reputation; The form should be signed by the applicant in person, the representative for document submission has no right to sign on form. Orders 1.4. What are cookies? Ground and First Floors, Etiebets Place, 21 Mobolaji Bank Anthony Way, Ikeja, Lagos, Nigeria. for the duration of the provision of the service, during your presence in our premises, for maximum 1 month regarding CCTV images and for 1 year from the last contact with you regarding marketing communications, where applicable and permitted by the local legislation). TLScontact and TLS Contact Processing Services Limited, with share capital of NGN 10.000.000,00, registered address 7th Floor, Marble House, 1 Kingsway Road, Falomo, Ikoyi, Lagos, Nigeria, Registration Date 18.2.2014, Companies Register under number 1171732 (hereinafter TLScontact, we, us, our) is committed to protecting the privacy of the customers who visit TLScontact websites (hereinafter Customers, you, your). 12.2 You must ensure that the details provided by you on registration or at any time are correct and complete and inform us immediately of any changes to the information that you provide when registering by updating your personal details to ensure we can communicate with you effectively. You will find below some useful information and links to help you. In case of material changes in these terms we will inform you by any appropriate means. To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware. For the best experience on our site, be sure to turn on Javascript in your browser. HOW IS YOUR PERSONAL DATA USED? This can be found on your appointment booking confirmation. TLScontact Centre - Nigeria Create your TLScontact Account Registration to this site will allow you to check the status of your application step by step. Price When applying for a related service, your personal data will be sent to our Client and that acts as the data controller. 6.2 Online purchase of Services from a TLScontact Centre located outside the European Union We may however be required to hold some types of personal data longer to fulfil our statutory obligations or in accordance with the applicable statute of limitations. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site. 17. Issue of a warning to you; For more information, click here. HOW IS YOUR PERSONAL DATA USED? The purpose of this privacy notice (hereinafter the Privacy Notice) is to explain how and why we use your personal data to ensure you remain informed and in control of your information. TLScontact accepts no liability as to the collection and/or testing of your DNA sample and/or as to the test results, any such Service is performed by an HMPO chosen and accredited laboratory. Personal details: name, email address. TLScontact by your side. By applying for a Passport or other related service your personal information will be transferred to the country or with the Government Authority you are applying to. If we transfer your personal data from UK to other countries in which applicable laws do not offer the same level of data privacy and protection, we take measures to provide an appropriate level of data privacy and protection by using our Binding Corporate rules or by entering into Standard Contractual Clauses approved by the European Commission with the data importers. We have no control over the contents of those sites or resources. Third party service providers working on our behalf This includes liability for death or personal injury caused by our negligence or for fraud or fraudulent misrepresentation. Before sharing any personal data we make sure that all service providers are contractually obliged to and can prove that your personal data: 1.3. 7.7 In particular, TLScontact shall have no liability for any delays, loss or damage to any application or to any passport or other documents, including the DNA sample/results or the biometric enrolment, caused by, or occurring whilst any application, passport or any other document is in the possession of, any third party postal or courier service, including transportation of applications, passports or any other documents between TLScontact and the UKVI/HMPO or between TLScontact and the accredited DNA testing laboratory or when being returned to the Customers address. 2.4. 14. - TLScontact www.tlscontact.com 2 Sep 2019 "We are delighted to inaugurate this new facility for our UK visa applicants in Lagos. Get in touch with our Feedback and complaints team: TLScontact aims to provide a first-class application experience. By continuing browsing the websites, you agree to provide consent to the use of cookies. Harnessing new technology, we support governments in their digital transformation, helping to improve efficiency and enhance customer service. In the event of such a breach, your right to use our site will cease immediately. Intellectual property We reserve the right to withdraw linking permission without notice. Where local regulations apply, you may also be required to provide evidence of Covid-19 test results or vaccination status. The Customer personal data may be forwarded to TLScontact partners entrusted with the strict performance of any or all Services subject to the Terms of Service. You may cancel your registration at any time by informing us in writing to the contact details provided in these terms and conditions. Which cookies do third parties set on our websites? 3.2 Price of the service fee of HMPO/UKVI 7. Please note that MUP fee is an additional fee for all applicants submitting their application at the Victoria Island centre. All rights reserved. To process your personal data lawfully we need to rely on one or more valid legal grounds. If you want to use and track your visa application for free in real time and anywhere, please download it from Track My Application page. 2019 - 2023 TLScontact. For the best experience on our site, be sure to turn on Javascript in your browser. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Given that subsequent amendments may be made to these Terms of Service, the applicable version on the Customer purchase date shall be the current version displayed on the Website or at the TLScontact Centre. 3. Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical). Erase the right to have your data erased (however, this is not an absolute right and TLScontact may have legal or legitimate grounds for keeping such personal data). TLScontact shall not be required to provide or supply any of the Service that required payment of the applicable fee to TLScontact if the price has not been paid in full and in advance. The Customer therefore agrees not to reproduce or use said studies, designs, models, prototypes, etc. Choice and purchase of any Contribution as well as to its whole consult... Deliver the service fee of HMPO/UKVI 7 support governments in their digital transformation, helping to improve and. Contents of those sites or resources are not limited to those described above, and we take... 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