After hanging out at the indoor pool or seasonal outdoor pool, guests can grab a bite to eat at DV BAR/Bistro, which serves local and international cuisine and is open for breakfast, lunch and dinner. During times of uncertainty, we recommend booking an option with free cancellation. Toronto Don Valley Hotel & Suites. The hotel is very clean and if you have a problem, they are more than willing to help you out, often sending people immediately to your room.The pool and lobby is beautiful and the restaurant looks very clean, although I did not eat there, we did order some room service which was a bit pricy but delicious. You can take a bus from Toronto Don Valley Hotel and Suites to Downtown Toronto via Eglinton Ave East at Wynford Dr West Side, Eglinton Station, and 2190 Yonge St in around 57 min. The restaurant was good and food was outstanding. Reviewed January 4, 2016. Tripadvisor performs checks on reviews. If your plans change, you can cancel free of charge until free cancellation expires. You can sort and/or filter them by time of year, review score, and more. In addition, the signal on our TV came in and out intermittently and would often freeze. Check your booking confirmation email to find your booking number and PIN. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. The steam room smelled of mildew. Dear Valued Guest, Thank you for taking the time to share your recent experience, although I am saddened to hear you were not completely satisfied. Air conditioning You have a choice of two double beds or one king bed. Toronto Don Valley Hotel and Suite is a 7-minute drive from the shops at Don Mills, offering various stores and restaurants. . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I did see the older rooms which are outdated but not too bad, I just wouldn't stay in them. Fine. We truly appreciate your feedback. Get the travel advice you need. Was a quiet area, buffet breakfast in the morning was reasonably priced as well. I did not have these bumps all over me my entire trip. Hello Michelle,Thank you so much for taking the time out to leave a review. CAD 20 per child, per night. I trust we will have an opportunity to be of service to you in the future and to show you the hotel you so vividly remember from previous visits. DoubleTree by Hilton Hotel Toronto Downtown. Plus, I was pleased with . . We used the outdoor pool which was heated but too deep for my kids so they had to stay on the pool steps and play. Booking.com does not accept responsibility or liability for any reviews or responses. Compare room types and prices from 35 providers and see 37 photos of Toronto Don Valley Hotel And Suites, Toronto. more. Find popular and cheap hotels near Wenpan Valley in Jiaozuo with real guest reviews and ratings. Please note, this hotel only accepts credit card. Free WiFi, 288 feet Bedbugs ruined our stay, and when I reported it to the desk their response was wholly uninspiring, " Oh, sorry about that." Date of stay: September 2018. Overall great hotel, if I couldn't get a hotel in the city we would definitely stay here again. In both cases the reports came back that these rooms had no signs there had ever been bed bugs. For what you're getting overall it is a good priced hotel. The property reserves the right to pre-authorize credit cards before arrival. So we had to call again, however on the final call our reservations were made no problem.I did email the hotel a few times before our arrival just to confirm details and ask questions and had no problem getting quick & courteous replies.All in all a very nice hotel, in a rather quiet location. Although it is a bit out of the way, it certainly is an "Urban Oasis" and I would recommend staying at the Don Valley if you would like to stay in Toronto but not be directly downtown. Modernly decorated rooms offer free WiFi. Flat-screen TV Review of Toronto Don Valley Hotel & Suites. Lastly I woke up around 2:00 a.m. in need of bottled water. Then the trained K-9 that Rentokil uses was brought in and the results were the same. Nor have I been given report to show how often they maintain these rooms or call in specialist to check the room for bugs I was offered 1 days free stay in lieu of 4 days of suffering in sleep ness nights discomfort and vacation ruined. Enjoy delicious comfort food favorites in our inviting DV bar | bistro, or head out to sample some of the top restaurants in North York. Thank you for leaving such a kind review. What are people saying about hotels in Toronto, ON, Canada? Stay at this 3.5-star family-friendly hotel in Toronto. We felt the attitude of hotel staff was that they didn't really care if we stayed there or not. The building was constructed by famed local Toronto architect Raymond Moriyama. Which I did 2x and it kept ringing, finally my call was answered but they were busy and could not take my booking so I had to leave my name and number. Please see our partners for more details. Toronto Don Valley Hotel & Suites. Attached bathroom I don't how many others have been effectedMore, Dear Nick, I am sorry to hear that we have not yet appeased your claim, but I do feel as a company we have gone above and beyond. So we will be looking for a better alternative for next year. Taxes and fees that are shown are estimates only. Toronto Don Valley Hotel and Suites puts you within a 15-minute drive of Scotiabank Arena. One negative was the breakfast, do not try the breakfast sandwich.. it is overpriced, greasy and tastes disgusting! The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. I was advised to pay for an updated room due to renovations but couldn't understand what I was paying extra for. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Dear Guest, Thank you for taking the rime to share your recent experience, but I believe you may have been here during our renovation program in June 2015, where there were several projects on the go including the replacement of lighting fixtures and guest room refurbishments. Microwave . Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay. Aga Khan History Museum is also located near the . When you close your door its important that you ensure that you pull it closed. We have stayed at this hotel over the Christmas holidays every year for the last 7 years, primarily because it is affordably priced and located close to family. I would have given three stars but went up to four because of good service. I am sorry you found the price of parking to be an inconvenience, but this is simply a reality in Toronto and it has been in place at this hotel since 2004. I am saddened to report that our stay at this hotel was terrible. The number of extra beds and cots allowed is dependent on the option you choose. UnionPay credit card, Please wait, we're checking available rooms for you. Taxes and fees that are shown are estimates only. View Balcony Thank you for taking the time out to leave a review, we appreciate your feedback. The on-site DV bar and bistro prepares a variety of meals throughout the day. Reviews are most valuable when they are original and unbiased. Flat-screen televisions come with cable channels. Front desk staff are friendly and professional; be nice at a minimum and you'll get that in return. The air in the hotel room was so dry, my boyfriends nose bled one night. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. All elegant units come with stunning views. Again, thank you for being our guest and I do hope we will have the opportunity to be of service to you on year 8 as you visit Toronto. Second, the room wasn't what I expected at all. Bedbugs ruined our stay, and when I reported it to the desk their response was wholly uninspiring, " Oh, sorry about that.". Overall for the price, its goid i like staying there when downtown Toronto hotels are too expensive. The rooms we had were not clean, there was mold in the bathroom, hallway lights were out and broken, and the floor in the restaurant was missing planks. Select Comfort beds feature premium bedding. Children 18 and above are considered adults at this property. It is just a short drive or cab away. Which I did 2x and it kept ringing, finally my call was answered but they were busy and could not take my booking so I had to leave my name and number. Each room comes with a coffee maker, iron, ironing board and cable TV. Tulsa Club Hotel Curio Collection By Hilton, Four Seasons Resort Maui At Wailea Wailea, The Blackstone, Autograph Collection Hotel Chicago, Sheraton Airport & Conference Centre Hotel. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. The onsite local and international cuisine restaurant, DV BAR/Bistro, features pool views and brunch. Staff at the 24-hour reception area can arrange a taxi upon request. Train operators. Tripadvisor performs checks on reviews. Room Amenities. The meals upstairs were fine (nothing great), but when we were told to eat our breakfast downstairs (apparently where the included breakfasts are served), we arrived to see not much food left, dirty tables, and no help to be found. Third, I was told that I would have A charge of $13.50 added to my card for parking. Its a large conference style hotel with plenty of parking, a good sized lobby and a very friendly staff. Ew. If you continue to use this site, we will assume that you are happy with it. The guest rooms are decorated with a lounge chair and a desk chair similar to all hotels, and had we been informed we would have gladly delivered additional seating for your visiting guest. My "superior"room looked like any other 3* hotel. Royalty Is More Than Just A crown. I thought, Maybe she's having a bad day, so I brought her a box of chocolates the next day and said to smile. WE quickly packed and left for the zoo but really our trip was ruined. 5 - 16 years. Iron We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. Upon closer examination, the maintenance left a lot to be desired. The drive into the City took anywhere from 20-50 minutes. 175 Wynford Drive, Toronto, Ontario M3C 1J3 Canada. The Commonwealth Ballroom accommodates up to 700guests. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. toronto don valley hotel and suites bed bugs. We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. An urban retreat and the gateway to Toronto, the Toronto Don Valley Hotel & Suites provides affordable accommodations in the eclectic North York district. Over all we were very please with our stay and enjoyed our room. more. View Deal. Complimentary WiFi in all guestrooms and hotel's public space. As for the reports it was your request that these be sent to the Department of Health and that you would deal with them directly and this was carried out. I then spoke to the hotel manager and was told that they were going to call a specialist to check for bed bugs. However, we learned once our swim suits were on and we went downstairs that the pool was closed for the week for maintenance. more. Nothing wrong with the hotel per se. It's a bit dated but has the essentials. Toronto Don Valley Hotel And Suites is a few steps away from the municipal Sunnybrook Park. American Express. Upon arrival the front desk staff was great and everything seemed in order. We are also one of only a few hotels in North America where you can text in your room service order and have it delivered to your suite. The 3-star hotel in the entertainment district of Toronto is situated close to Aga Khan Museum and welcomes guests since 1964. "The beds was big and comfy. View . We complained the front desk manager and pictures were taken.. She had redness in her neck and all her back with great discomfort. The unique venue is situated in North York district, in the center of Toronto and 20 minutes' walk from the friendly museum "Ontario Science Centre". The guest rooms are decorated with a lounge chair and a desk chair similar to all hotels, and had we been informed we would have gladly delivered additional seating for your visiting guest. Then at your request the Department of Health was engaged and reviewed all evidence and concluded that you did not receive bed bug at this hotel. 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